FAQ's

Frequently Asked Questions

Here at Eco Safe Pest Control, we strongly believe in the value that the pest control industry brings to the community. We adopt a holistic approach to pest control and we’re committed to providing a highly professional service with clear benefits to our clients.

These pest control FAQs cover the questions we are asked most often by Melbourne and Geelong customers, from product safety around children and pets through to warranties, pricing and paperwork. If your question is not answered here, call us on 1300 852 339 and ask.

Commercial Pest Control:

Yes, all of the materials we use are extremely safe when used in accordance with product specifications.

A pest management program will not only prevent pest related problems from occurring, but also assist in maintaining your business reputation, ensuring 100 per cent satisfaction with customers and auditors.

In most cases NO Eco Safe use the safest control methods available, which generally, will not affect your business.

Yes. Cafes, restaurants, food manufacturing, warehousing, aged care and retail are a large part of what we do. See our commercial pest control page for how ongoing programmes are structured.

Yes. We supply treatment records, product information and letters of declaration suitable for food safety and quality audits, along with safety data sheets for everything we apply.

We do. Connected monitoring stations report activity as it happens rather than waiting for the next scheduled visit, which suits sites with audit requirements. Read more about digital pest control management.

Domestic Pest Control:

While dogs are fine to stay at the property, cats can sometimes be sensitive to the product so we suggest isolating them or removing them from the property during the recommended vacation period of 3-4 hours. (Please note that if you are only getting outside sprayed you will not need to vacate the property)
We recommend a 3-4 hour vacation period in order to allow the product to dry down fully. (Please note that if you are only getting outside sprayed you will not need to vacate the property)
We offer a six-month warranty, however treatment generally lasts 12 months.
Yes, having your house sprayed as a preventative measure will stop pest related problems from occurring in the future and becoming out of control.

It depends on the size of the property, the pest and how established the problem is, so we quote each job individually. Quotes are free and there is no obligation to book. Call 1300 852 339 or use our online form and a licensed technician will come back to you with a clear price.

Put away food, dishes and pet bowls, and move furniture away from skirting boards where you can. Please make sure we can get to the perimeter of the house, the roof space and the sub-floor. If anything else is needed for your particular treatment we will tell you when we book.

We cover Melbourne, Greater Geelong, the Bellarine Peninsula and the Surf Coast. You can see the suburbs we work in most often on our service areas page. If your suburb is not listed, call us and we will tell you honestly whether we can get to you.

Yes. Eco Safe Pest Control is a family owned and operated business that has been running since 2009. Our technicians are licensed and the business is fully insured. ABN 89 485 040 099.

Yes, and we would rather you did. Product information and safety data sheets are published on our SDS and product information page.

Yes. We regularly issue documentation for property managers, landlords and conveyancers. See our letters of declaration page or ask the technician on the day.

Still have pest control FAQs we have not answered?

Call 1300 852 339 and ask. There is no charge for a question and you will speak to someone who does the work, not a call centre.

You may also find what you need on these pages: pest library for identifying what you are dealing with, safety data sheets for product detail, letters of declaration for paperwork, service areas for coverage, or contact us for a free quote.

Have an enquiry?

Simply call us or fill out our online enquiry form to tell us a little bit about the problem you’re facing.